Bath's Old Orchard Street Theatre Gift Shop operates through a Paypal Shopping Basket. However, you do not need to have a Paypal account to purchase, and can make payment in one of three ways after following the checkout link:
1. If you prefer to pay by Credit or Debit Card, follow the ‘continue’ link under “Don't have a PayPal account?” and follow the instructions provided.
2. If you have a Paypal Account, simply log-in to your account as directed and complete your purchase
3. If you do not wish to make an online payment, you may pay by cheque or postal order. In this case, please print your shopping cart and send it with a cheque or postal order for the total amount (including delivery) made payable to “BATH MASONIC HALL TRUST CO LTD” to:
Gift Shop
Bath's Old Orchard Street Theatre
12 Old Orchard Street
Bath
BA1 1JU
UK DELIVERY:
Delivery Costs are added in the Shopping Basket at the following rates:
All Orders are dispatched within 2-3 Business days of receiving CLEARED PAYMENT. All Orders are dispatched via Royal Mail First Class Post.
OVERSEAS DELIVERY:
For overseas delivery charges please e-mail us in advance of ordering.
| Order Value: | Delivery Cost: |
| £0.00 - £9.99 | £2.50 |
| £10.00 - £29.99 | £4.50 |
| £30.00 + | FREE |
Buyers wishing to return goods must first e-mail us with the details within 7 days of receipt of the goods. We will respond with appropriate instructions. For tracked packages, the date of receipt shall be the date reported by the delivery company. For untracked packages, the date of receipt shall be no more than 7 days from the date of dispatch as recorded by us.
Defective goods will be replaced free of charge provided the goods returned are the goods dispatched, they are in the same condition as dispatched, and they exhibit the fault(s) reported. Refunds of the sale value of the goods will only be issued when no direct replacement is available. Goods damaged in transit must be reported within 24 hours of receipt, after which we shall contact the delivery company and arrange replacement or compensation as quickly as practicable.
An additional Charge will be applicable for redispatch where goods returned by the delivery company were:
(a) undeliverable due to provision of an incorrect delivery address by the buyer,
(b) refused by the recipient on delivery, or
(c) where the recipient was not available to receive them, and they were not collected within the timescale specified by the delivery company on any advice paperwork left by the delivery company at the time of attempted delivery.
These conditions do not affect your rights under UK or EEC Distance Selling regulations.
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